FAQ
shipping and delivery
Yes, we ship all over the world. If the order is above €79,99 then the shipping is free. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Most orders processed here will take 5-7 business days to arrive. Some other products are very fast selling so it takes a lot longer sometimes with the delivery excuses us for that. Delivery details will be provided in your confirmation email.
No we don't ship everywhere here is the list that we don't deliver to.
- Crimea, Luhansk, and Donetsk regions in Ukraine
- Russia
- Belarus
- The Gaza Strip region in Palestine
- Ecuador
- Cuba
- Iran
- Syria
- North Korea
Returns and refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
After reviewing the product('s) you get your money back.
- You need to send a email to: Support@longliyu.org for any returns.
You need to send a Email to: Support@longliyu.org
Work with us
Yes you can get a collaboration with us here are the steps:
- Send a Instagram message to: @longliyuclothing and send us a message with your name and wich country you come from, you also need to have your account open for what for content you post.
- We will send a message back with some questions you need to answer the questions and send the email back with the questions.
- After that you will get a message back and get more information and hopefully you are with our team.
Other
You can contact us through our contact page! We will be happy to assist you.