Shipping policy

SHIPPING POLICY

Free Shipping We offer free standard shipping on all orders over €99.99. For orders below €99.99, a flat shipping fee of €5.95 applies.

Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times Estimated delivery times vary by destination and carrier. We will do our best to ensure timely delivery, but we cannot guarantee specific delivery dates.

Returns We offer free returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact us at [your contact email].

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue as quickly as possible.

Contact For any shipping-related questions, reach out to us at support@long-liyu.com or through our contact page.